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FAQ

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  • Do I need to have an account to order?

    No, you can also place an order as a guest. But, there are some perks if you have an account with us:

    Quick checkout process

    Easily view your order status and order history

    Receive updates detailing our new releases and special promotions

  • What if I forgot my password?
    On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.
  • What if I typed the wrong email address?
    Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h

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